Section one
Information we collect
When you telephone or email us, you may provide your name, telephone number, email address, property address, suburb and details about the windows requiring attention. You choose what to include in an initial enquiry.
This website does not contain an online enquiry form and does not intentionally place advertising or analytics cookies. Our hosting provider may keep standard technical server logs, such as an IP address, browser type, requested page and access time, for security and reliable operation.
Section two
How information is used
We use contact and property details to respond to enquiries, discuss suitable work, arrange attendance, provide service communications and maintain business records. We do not sell personal information or use it for unrelated mass marketing.
Section three
Disclosure and retention
Information may be shared with service providers who support essential business functions, such as website hosting, email delivery or record keeping. We limit disclosure to what is reasonably necessary and may also disclose information where required by Australian law.
Enquiry information is retained only for as long as it remains useful for communication, service records, security and applicable record-keeping obligations. We take reasonable steps to protect stored information, but no internet or email transmission can be guaranteed completely secure.
Section four
Links to other websites
Our social media links lead to third-party services. Those services operate under their own privacy terms and may collect information when you visit them. This policy applies only to information handled by Sash & Weight Melbourne.
Section five
Access, correction and contact
You may ask what personal information we hold about you or request a reasonable correction. To make a privacy enquiry, email hello@sashbalance.online or call 351924358453.
Sash & Weight MelbournePearson Street 47, 3055 Melbourne